We understand that Quality of Service and turn around time is very important for machines used in security applications. Your unit will receive priority service by a professional technician within 24 hour of arrival to our service center. Check out our Shipping page for instructions to safely ship us your unit. Dealers and security specialist welcome. Feel free to email or give us a call to discuss rates, references, turn around time and shipping. We have available upon request, reuseable plastic shipping cartons for shipping units.

Time lapse video recorders require yearly maintenance. This would include checking and or replacement of the video head, tension band, brakes, belts, pinch roller assembly, idler, and clutch assembly. Cleaning and lubricating of the capstan bearing, take up and supply table, and a complete cleaning and inspection of the tape path. To ensure quality of repair, we use only top grade industrial components.

Our Warranty. All time lapse video recorders are guaranteed for a period of 90 days. That is a 90 day warranty on the complete rebuild! This guarantee covers all parts and labor. We even cover additional problems that were not part of the original repair! The only exception is abuse.